El anuncio Bilingual FrenchEnglish Customer Service Remote está desactualizado.
Bilingual Frenchenglish Customer Service Remote
- Empleos
- Otros
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- 1121622
- APTITUDE 360 Inc.
Job description Bilingual French/English Customer Service – Remote from The Dominican Republic
Aptitude 360 is an Omni-Channel Support firm specializing in Contact Centre BPO (Customer Service & Technical Support). As a company, Aptitude 360 supports voice, email, chat, mail processing.
About You
• Excellent command of the French & English language (verbal and written)
• Excellent communications skills; able to think and respond quickly
• Clear and articulate speaker with the ability to have a meaningful conversation with customers
• Computer savvy; can use multiple applications simultaneously (testing will be administered)
• Ability to handle and overcome rejection
• Committed, ambitious, & enthusiastic
• Passionate about providing an excellent customer experience
• Enjoys working in a fast-paced environment
• Flexible to work between Mon – Fri 9:00 am - 8:00 pm The Opportunity Bilingual French/English Customer Service Representative – Remote Work Responsibilities
• Handle inbound and outbound calls
• Use multiple web-based applications to navigate current offers and promotions
• Review, verify and update customer information to determine eligibility
• Answer existing and potential customer inquiries with accuracy and urgency
• Actively promoting and selling products and services
• Generate new leads through inbound calls
• Setup new accounts over the phone
• Provide prompt, courteous and efficient service that exceeds customer expectations
• Build customer confidence in the services offered by Apritude360 as a subject matter expert
• Work as a team to achieve and exceed targets
Requirements
• Bilingual French and English
• Minimum of 2 years of customer service experience
• University Diploma or higher
• Stable High Speed Internet Connection
• Laptop/Computer with a dedicated private workspace
• USB Headset
• Proficient in Microsoft Office
• Demonstrated ability to thrive in a fast-paced, goal-oriented environment
• Able to prioritize workload while handling a volume of calls What we offer
• Permanent independent contractor positions available
• Professional and fun work environment
• Opportunity for career advancement
Aptitude360 is an equal opportunity employer and welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. Should you be invited to participate in the selection process we are committed to accommodating you to best meet your needs If you think you're up to this exciting challenge and you have what it takes, then contact us right away!
Please email your resume to info@aptitude360.ca
- Llamar
- Aptitude360
- Republica Dominicana
- Santo Domingo
- 809-929-8700
